Every business wants to hire a candidate with great
communication skill sets in every daily office work and for doing client
dealing face to face or by phone, email, chat. Most of the time companies were
hiring the future employee by taking face to face interview and does not give
preference to other modern communication medium. Now days when it’s all about
being digital, so companies started to thing with broader perspective and
considers checking the candidate communication skill at multi-level in which
chatting skill testing or Chat Assessment is the key element for today’s
business specially for BPO or online support companies.
Executives now days does client communication mostly through
some chat system like Skype, Yahoo, GTalk, Hangout, Facebook, WhatsApp, WeChat,
Companies Custom Chat App, etc. Every company wants to know that how their current
employees or future employees are performing on chat client talk? Are the good?
Are they bad? What mistakes they are doing? At these stages business needs a
company like PMaps which can provide complete Chat Assessment of their current
employee or future employee so they can choose the best.
PMaps Chat Assessment (PCA) is their in-house established
structure that gives dynamic user interface and simplereachable web interfaces.
PMaps Chat Assessment (PCA) is an online test framework perceived by its direct
availability to Hiring Companies keeping in mind that end goal to measure the
candidates talking/chattingabilities and know their suitability for the conference
types.
Companies can see candidate’s skills like assess composing
speed, quickness, accuracy, phonetic utilize and spelling, vernacular to the
extent sentence improvement, and formal self-possessed work practices of an association
administrator while chatting with the customer through online web visit. Other
skills like Writing Speed, Immediacy, Spelling Check, Linguistic use Check, Talk
Logs.
For
more information about chat Assessment, customer service assessment & BPO assessment. please visit the
PMaps.
